Tourism students TAKE-OFF from Terminal 4

Written on September 30, 2008 by uwe.spangler@ie.edu in General, Visits

Students from the Executive Master in Tourism Management visit BarajasAirport’s Terminal 4.


A member of AENA’s department of Communication received students at T4’s departure lounge, where he explained that the terminal is designed to handle up to 35 million passengers annually, this way establishing Madrid as a major European hub. IE students explored all the installations and in particular were impressed by the Operations Control Centre, where they saw first hand how it functions: big screens on the walls showing data, images of the airplanes, lounges, security controls, check-in desks, communication with pilots, weather conditions, etc.

As one student commented: “The Big Brother” of the airport. The experience was concluded with a visit to what could be considered the “backstage” area, the baggage transportation system. 80 kilometres of conveyor belts running at 11,5 metres per second from check-in to the aircrafts. As Antonio López de Ávila, Director of the Master wrapped up: “This was an important learning experience for the students. They had the opportunity to visit and analyse the infrastructure of a major European hub, designed to attract airlines and tourism.”

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